Discover- I visited the Answer board Librarians wiki and view the Exemplary answer section. I saw that members of the public rated Librarians responses highly, which is a very good thing.
I also looked at the "signatures and tag lines that librarians use on answer boards.
Explore - If our staff had time to participate in "slamming the boards" I think it would be a good thing to do. It would be a real hoot to read and answer some the questions. As there is no need for the reference interview, people would probably ask questions they wouldn't ask in person. It could also come in handy if there are no more books left on the shelf to use as your reference, so why not ask the question and get the answers online.
Our customers will soon be able to rate and review online when we get our new upgrade in a few weeks time. I have been told by a systems staff member, a customer will be able to post an review or rating on any item, book,Cd,DVD etc in our collection. Once a staff member has viewed it and it has met our policy and is acceptable it will be able to be view by all clients. We haven't had any staff training on this yet, so I'm not totally aware of how it will function.
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